Shipping policy

Shipping costs are payable by the customer.
Orders are generally processed within 10–15 business days from the date of purchase.
Any complaints regarding shipping delays will be considered only after a delay of 14 working days beyond the stated timeline.

If there are any issues with the package or delivery, it must be reported to us within 24 hours of receipt.
Concerns, queries, or requests raised beyond this period will not be entertained.

Please ensure your shipping address is complete and your phone number is accurate before checkout.
Only a valid Indian contact number must be provided for delivery.

Parcels returned due to customer unavailability or no answer will not qualify for order cancellation or refund and next attempt for delivery is chargeable.

For international shipping requests, please connect with us via WhatsApp for assistance.
Shipments will be fulfilled only through our designated shipping partner.
If a customer chooses to ship through any other courier service, the order will be considered as a domestic shipment only, and all responsibilities related to shipping and customs will rest with the customer.
Customs duties and regulations are determined solely by the customer’s country of delivery and are beyond the scope of our company or courier partners.

For international shipments, all Customs Duty/Import Taxes/GST charges are the sole responsibility of the customer.
These charges are levied by the respective government authorities and are not under the control of Varnithlan or our courier partners

We do not encourage or facilitate shipping of products from other vendors. Only Varnithlan products are shipped under our policy.